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Connection information inconsistency

PowerOn Pro

When I look at my current connection (lower-left), it indicates that I am connected to Production, however, when I try to connect to my Test environment, it shows that I am connected already.

Posted by An Anonymous User ·
Status: Rejected4 comments

Comments4

  • Dylan Martinez changed status to Rejected
    Team•

    Aug 22, 2025

    Pinned

    Closing this out but if this is still an issue please reach out to development@libum.io and we’ll get something scheduled to troubleshoot live!

  • Dylan Martinez

    Team•

    Aug 19, 2025

    Checking in on this - is there still an issue? If so, would love to help but it might be faster to reach us at development@libum.io. Please let me know, we’ll close this out if we don’t hear from you in a week or so 😅

  • Dylan Martinez

    Team•

    Aug 6, 2025

    Checking in on this one, did the Output help at all? Feel free to send us an email with any screenshots / additional questions you might have as well!

  • Dylan Martinez

    Team•

    Aug 4, 2025

    Hmm, if you go to Output > PowerOn Pro (Press CTRL+J) do you see that it initiates a switch of the connections?

    Also, is it not running through the “Connecting…” cycle? If you’d like to send over any screenshots you can send them to development@libum.io and we can help troubleshoot there as well.